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Insurance Office of America Appoints New Leaders for Personal Lines and Select Business Teams

DyQuan Dye_ 2023 Headshot

DyQuan Dye, Managing Partner, Select Business & Personal Lines

LONGWOOD, Fla. (April 3, 2024) – Insurance Office of America (IOA) is pleased to announce the appointment of DyQuan Dye to managing partner of select business and personal lines and Sheila Serrano to senior director of operations of select business and personal lines.

“The elevation of good leaders is always a welcome part of any company’s growth. We’re thrilled to promote DyQuan and Sheila to these new roles. Their experience, industry knowledge, and proven track record make them ideal to lead and guide IOA’s select business and personal lines divisions to even greater levels of success in the future,” said Chief Operating Officer Bob Peters.

DyQuan joined IOA in 2019 bringing his exceptional skills in building and nurturing relationships with clients and stakeholders. As managing partner, he will play a crucial role in leading IOA’s strategic sales initiatives for both personal lines and select business while ensuring the continued satisfaction of the company’s valued clients and partners.

Sheila Serrano Headshot

Sheila Serrano, Sr. Director, Operations, Select Business & Personal Lines

Sheila joined IOA in 2010 and has since played a pivotal role in driving transformational change for select business operations. Her strategic thinking, strong operational skills, and commitment to customer service have significantly contributed to the achievements of the division. In her new role, Sheila will oversee the operations of both select business and personal lines, ensuring that IOA’s customers continue to receive outstanding service.



Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit



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