Michael graduated from the University of Rochester in 1992 and then pursued a career in the Legal field working for various law firms in Rochester NY. Many of these claims involved the construction industry. This introduced him to a large construction company that hired him to manage their contracts and claims. This lead to an introduction to the retail insurance industry and he joined Robert J. Hanafin Inc. in 2003. Since then, Michael has been focused on providing risk management services for the construction industry and developers. In 2015, IOA purchased Robert J. Hanafin Inc. providing additional market access and incredible options like RiskScore which includes Loss Control and Claims Management which translates into added value for his clients.