Managing Risk for the Club Industry

Risk management and safety oversight for club organizations present challenges unlike any other industry. Comprehensive planning and strategy is paramount to protect successfully against the many existing and emerging risks that clubs face and, ultimately, to protect their brands and reputations.

The key is to partner with experienced insurance advisors who possess a deep understanding of the industry as well as the insurance implications of new and potential exposures. Insurance Office of America specializes in identifying and managing these challenges by providing industry-specific solutions along with expert strategies and counsel through the IOA Smart Club Program.

Built from the ground up, this exclusive program offers a suite of solutions that can be customized for your club’s needs, and it is the only program of its kind. No other program has the technology and markets found in the IOA Smart Club Program. We employ a unique approach that focuses on five key solutions which can be utilized by every type of club, including athletic, city, country, faculty, golf, military, town, and yacht clubs.

TO HELP YOU BETTER MANAGE YOUR RISKS,
YOU REQUIRE:

  • Experienced club industry risk management professionals to ensure strategic advantage
  • Insurance advisors who possess club industry experience and expertise
  • Professional counsel from those who know how to create the specialized, innovative solutions that fit your organization today and in the future.
  • Claims advocates who can expedite claims resolution, help reduce exposures, and facilitate mitigation of future risk
  • Transparent communication from your risk advocates and team members.
Contact A Broker

Smart Solution Suite

Smart RiskScore
+
Smart Plan
+
Smart Training
+
Smart Property
=
Smart Insurance

RiskScore®

The velocity of emerging trends and new risks impacting every industry, including clubs, is increasing by the day. Amid the changing risks that result, clubs must prepare and develop risk management strategies to respond to the widening range of challenges so they can not only survive but thrive in a very complex and competitive industry.

At IOA, we’re dedicated to innovative technology solutions, such as RiskScore®. Our RiskScore solution, developed with leading insurance carriers, gives identifiable touch points for improvements that save our clients thousands of dollars on their premium spend.

This exclusive product helps our team of experts to work with your organization to identify your strengths and opportunities in key risk areas. Through this understanding, we implement industry best practices to eliminate causes of exposure at their core.

For more information, contact a broker today.

RiskScore® is like a credit score for your organization. It includes a brief survey that focuses on four key disciplines. Once the survey is completed, a Smart Club risk expert provides a guided review and highlights areas that can be improved through a customized risk management plan.

Risk Score

Smart Plan

Club continuity planning provides a road map for continuing operations under adverse conditions. It ensures that critical functions continue during times of emergency, crisis, or disaster.

Our advisors help you keep your business going after a significant interruption in operations by helping you mitigate risk through the implementation of contingency planning, emergency response preparedness and training, disaster recovery services, and business recovery planning. This comprehensive approach allows you to reduce the impact of a disruptive event and expedite recovery.

Each club’s unique needs are considered in a customized response plan developed by our certified experts who have decades of experience. A well-executed continuity plan guides your club in cases of active shooter events, civil penalties, communication issues, cyberattacks, extreme weather events, legal issues, power issues, social media attacks, terrorism, transportation issues, and workplace violence.

All club continuity plans include the in-case-of-crisis application, and club team members are onboarded with training for instant access to plans and fast communication during any emergency. In the event of a claim, we have a team of professionals who provide white-glove claims advocacy for all IOA Smart Club Program clients.

Contact A Broker

Smart Training

Smart Training

A club risk management plan isn’t effective without the entire team on board. That’s why the IOA Smart Club Program offers a comprehensive and customized training program for all club employees.

IOA’s proprietary learning management system (LMS) offers over 400 courses that cover a variety of topics, including customer service, harassment, human resources, OSHA, safety, and wellness. The LMS dashboard contains your club’s branding and curated training plans specific to your group, job types, and individuals.

Program reporting allows for easy usage, certification of completion, and follow-up of the modules. Live and online training is accessible anytime, anywhere and is hosted in both English and Spanish.

Contact A Broker

EXAMPLES OF TRAINING DEPARTMENTS:

— Business skill
— Computer training
— Customer service for members
— Environmental health and safety
— Food service safety
— Golf course safety training
— Hospitality
— Human resources
— Sales and service

Smart Property

Smart Property

At IOA, part of our dedication to technology and innovation is our focus on cutting-edge solutions. For clubs, monitoring the health of their property with IoT (internet-of-things) technology allows organizations to not only thrive but set themselves apart from competitors.

That’s why the IOA Smart Club Program provides clients with SenSOAR. Like a fitness tracker for your property, SenSOAR uses smart technology to minimize risks, save costs, and provide peace of mind. This 360-degree system includes hardware, installation, call center monitoring, and a user-friendly dashboard. To get started today, contact one of our dedicated brokers.

Sensoar

Access SenSOAR from your desktop or mobile device.

Real-Time Detection

Real-time detection so you can address any issues before they become a huge problem.

Access

Platform accessible via desktop or mobile device.

Monitors

Monitors water, temperature, humidity, motion and movement.

Push Notifications

Notifications to your device and our Call Center who contacts you when an issue is detected.

SENSOAR OFFERS THE FOLLOWING SENSORS TO MONITOR YOUR PROPERTY:

— Air Quality
— CO2
— Door Locks
— Fire
— Lights
— Motion
— Movement
— On/Off Switch Weather
— Open/Close Switch
— Power Plugs
— Smoke
— Temperature
— Thermostat
— Water/Gas Metering
— Water Monitoring
— Weather

Over 60% of all property claims are water-related.

Over 90% of water-related property claims can be prevented with SenSOAR.

Smart Insurance

Smart Insurance

IOA is a full-service insurance agency with producers who have expert knowledge in the club industry. Serving organizations across North America, IOA’s expert advisors conduct an extensive policy review to ensure your organization has comprehensive protection and you get the specialized coverage you need.

You need the best team available to provide the right guidance and coverage to help keep your organization running smoothly without interruption. IOA Smart Club experts ensure that your business and its many verticals are covered.

myIOAmyIOA Laptop

When you’re managing a property, a complex event, or an emergency, you need to find your critical information quickly and easily.

MyIOA is where you can get access to tools, resources, news, and more in one convenient and time-saving place. Think of it as the control center for your club’s program. It’s accessible via any computer or digital device anytime, anywhere.

Access everything in one place with myIOA

  • Smart RiskScore
  • Smart Plan
  • Smart Training
  • Smart Property
  • Smart Insurance
Contact A Broker

SMART CLUB OFFERS ALL LINES OF COVERAGE:

— Auto
— Business Interruption
— Casualty
— Crime
— Directors & Officers
— Earthquake
— Employee Benefits
— Employee Benefits Liability
— Employment Practices Liability
— Fiduciary Liability
— Flood
— Inland Marine
— Liquor Liability
— Pollution Liability
— Property
— Umbrella
— Workers Compensation
— Weather

Managing Risk

Managing Risk for the Club Industry

Risk management and safety oversight for club organizations present challenges unlike any other industry. Comprehensive planning and strategy is paramount to protect successfully against the many existing and emerging risks that clubs face and, ultimately, to protect their brands and reputations.

The key is to partner with experienced insurance advisors who possess a deep understanding of the industry as well as the insurance implications of new and potential exposures. Insurance Office of America specializes in identifying and managing these challenges by providing industry-specific solutions along with expert strategies and counsel through the IOA Smart Club Program.

Built from the ground up, this exclusive program offers a suite of solutions that can be customized for your club’s needs, and it is the only program of its kind. No other program has the technology and markets found in the IOA Smart Club Program. We employ a unique approach that focuses on five key solutions which can be utilized by every type of club, including athletic, city, country, faculty, golf, military, town, and yacht clubs.

TO HELP YOU BETTER MANAGE YOUR RISKS,
YOU REQUIRE:

  • Experienced club industry risk management professionals to ensure strategic advantage
  • Insurance advisors who possess club industry experience and expertise
  • Professional counsel from those who know how to create the specialized, innovative solutions that fit your organization today and in the future.
  • Claims advocates who can expedite claims resolution, help reduce exposures, and facilitate mitigation of future risk
  • Transparent communication from your risk advocates and team members.
Contact A Broker

Smart Solution Suite

Smart RiskScore
+
Smart Plan
+
Smart Training
+
Smart Property
=
Smart Insurance
RiskScore®

RiskScore®

The velocity of emerging trends and new risks impacting every industry, including clubs, is increasing by the day. Amid the changing risks that result, clubs must prepare and develop risk management strategies to respond to the widening range of challenges so they can not only survive but thrive in a very complex and competitive industry.

At IOA, we’re dedicated to innovative technology solutions, such as RiskScore®. Our RiskScore solution, developed with leading insurance carriers, gives identifiable touch points for improvements that save our clients thousands of dollars on their premium spend.

This exclusive product helps our team of experts to work with your organization to identify your strengths and opportunities in key risk areas. Through this understanding, we implement industry best practices to eliminate causes of exposure at their core.

For more information, contact a broker today.

RiskScore® is like a credit score for your organization. It includes a brief survey that focuses on four key disciplines. Once the survey is completed, a Smart Club risk expert provides a guided review and highlights areas that can be improved through a customized risk management plan.

Risk Score

Smart Plan

Smart Plan

Club continuity planning provides a road map for continuing operations under adverse conditions. It ensures that critical functions continue during times of emergency, crisis, or disaster.

Our advisors help you keep your business going after a significant interruption in operations by helping you mitigate risk through the implementation of contingency planning, emergency response preparedness and training, disaster recovery services, and business recovery planning. This comprehensive approach allows you to reduce the impact of a disruptive event and expedite recovery.

Each club’s unique needs are considered in a customized response plan developed by our certified experts who have decades of experience. A well-executed continuity plan guides your club in cases of active shooter events, civil penalties, communication issues, cyberattacks, extreme weather events, legal issues, power issues, social media attacks, terrorism, transportation issues, and workplace violence.

All club continuity plans include the in-case-of-crisis application, and club team members are onboarded with training for instant access to plans and fast communication during any emergency. In the event of a claim, we have a team of professionals who provide white-glove claims advocacy for all IOA Smart Club Program clients.

Contact A Broker
Smart Training

Smart Training

Smart Training

A club risk management plan isn’t effective without the entire team on board. That’s why the IOA Smart Club Program offers a comprehensive and customized training program for all club employees.

IOA’s proprietary learning management system (LMS) offers over 400 courses that cover a variety of topics, including customer service, harassment, human resources, OSHA, safety, and wellness. The LMS dashboard contains your club’s branding and curated training plans specific to your group, job types, and individuals.

Program reporting allows for easy usage, certification of completion, and follow-up of the modules. Live and online training is accessible anytime, anywhere and is hosted in both English and Spanish.

Contact A Broker

EXAMPLES OF TRAINING DEPARTMENTS:

— Business skill
— Computer training
— Customer service for members
— Environmental health and safety
— Food service safety
— Golf course safety training
— Hospitality
— Human resources
— Sales and service

Smart Property

Smart Property

Smart Property

At IOA, part of our dedication to technology and innovation is our focus on cutting-edge solutions. For clubs, monitoring the health of their property with IoT (internet-of-things) technology allows organizations to not only thrive but set themselves apart from competitors.

That’s why the IOA Smart Club Program provides clients with SenSOAR. Like a fitness tracker for your property, SenSOAR uses smart technology to minimize risks, save costs, and provide peace of mind. This 360-degree system includes hardware, installation, call center monitoring, and a user-friendly dashboard. To get started today, contact one of our dedicated brokers.

Sensoar

Access SenSOAR from your desktop or mobile device.

Real-Time Detection

Real-time detection so you can address any issues before they become a huge problem.

Access

Platform accessible via desktop or mobile device.

Monitors

Monitors water, temperature, humidity, motion and movement.

Push Notifications

Notifications to your device and our Call Center who contacts you when an issue is detected.

SENSOAR OFFERS THE FOLLOWING SENSORS TO MONITOR YOUR PROPERTY:

— Air Quality
— CO2
— Door Locks
— Fire
— Lights
— Motion
— Movement
— On/Off Switch Weather
— Open/Close Switch
— Power Plugs
— Smoke
— Temperature
— Thermostat
— Water/Gas Metering
— Water Monitoring
— Weather

Over 60% of all property claims are water-related.

Over 90% of water-related property claims can be prevented with SenSOAR.

Smart Insurance

Smart Insurance

Smart Insurance

IOA is a full-service insurance agency with producers who have expert knowledge in the club industry. Serving organizations across North America, IOA’s expert advisors conduct an extensive policy review to ensure your organization has comprehensive protection and you get the specialized coverage you need.

You need the best team available to provide the right guidance and coverage to help keep your organization running smoothly without interruption. IOA Smart Club experts ensure that your business and its many verticals are covered.

myIOAmyIOA Laptop

When you’re managing a property, a complex event, or an emergency, you need to find your critical information quickly and easily.

MyIOA is where you can get access to tools, resources, news, and more in one convenient and time-saving place. Think of it as the control center for your club’s program. It’s accessible via any computer or digital device anytime, anywhere.

Access everything in one place with myIOA

  • Smart RiskScore
  • Smart Plan
  • Smart Training
  • Smart Property
  • Smart Insurance
Contact A Broker

SMART CLUB OFFERS ALL LINES OF COVERAGE:

— Auto
— Business Interruption
— Casualty
— Crime
— Directors & Officers
— Earthquake
— Employee Benefits
— Employee Benefits Liability
— Employment Practices Liability
— Fiduciary Liability
— Flood
— Inland Marine
— Liquor Liability
— Pollution Liability
— Property
— Umbrella
— Workers Compensation
— Weather