IOA and Kairos Collaborate to Tackle Water Damage with Smart Technology

September 15, 2021

KAIROS WATER logoPatented water management and leak detection system provides commercial real estate owners relief from water damage.

ATLANTA (Sept. 15, 2021) – Insurance Office of America (IOA) is excited to announce its collaboration with Kairos. Kairos provides a breakthrough technology solution to mitigate water damage claims and the expense and headaches that accompany related damage.

“We are seeing a significant increase in water damage events from both aging buildings and mistakes that occur in new construction,” said IOA’s Joel Willis Jr., partner and vice president, real estate and hospitality group. “The hard insurance market has brought increased premiums, retentions, and new limitations on water damage coverage.”

Kairos has developed intelligent sensors that can detect a leak from just a few drops of water at the source in real time. Combined with its smart metering, automatic shut-off valves, and a communications protocol that does not rely on Wi-Fi or a cellular connection, the technology allows owners to stop water damage before it happens.

“Kairos’ patented technology is far beyond anything we have seen in the industry and has the added advantage of being affordable and easy to install,” said Willis. “With Kairos, our commercial real estate and habitational owners can reduce the frequency and severity of water damage significantly, and that’s a win for everyone—owners, occupants, and insurance carriers.”

“It’s gratifying to work with IOA as they take such a proactive approach to supporting their customers and addressing not only water damage but also water conservation,” said Dean Fung-A-Wing, founder and CEO of Kairos. “Their reach and reputation will help us deploy our technology to the market faster so that we can make a sizable difference in the cost and waste from water damage that is plaguing the industry.”



Kairos Water is a hardware design, engineering, and manufacturing company that produces cutting-edge water management technology for commercial and residential properties. Their patented water technology system was designed from the ground up to tackle the threat of water damage and waste from virtually any source by providing real-time insight and control via advanced leak sensors and smart water meters with automatic shut-off valves.

Water damage costs insurance companies and property owners $11 billion annually. The Kairos platform is the only solution on the market that can effectively and affordably minimize exposure to these catastrophic losses while enabling sustainable water consumption. For more information, please visit

CONTACT: Davin Gastwirth, (404) 704.0080 or



Insurance Office of America (IOA) is a full-service insurance agency founded in 1988 by John Ritenour and Valli Ritenour. Today, IOA is led by Chairman and CEO Heath Ritenour, and it is one of the fastest-growing independent agencies in the United States. IOA is ranked 11th on Insurance Journal’s 2020 Top 50 Commercial Lines Agencies report and 27th on Business Insurance’s 2021 100 Largest Brokers of U.S. Business list. IOA was named a National Underwriter Agency of the Year in 2018. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 locations in the U.S. and Northern Ireland. For more information, visit

CONTACT: Joel Willis,