For up-to-date information, support, and resources, check out our COVID-19 and Paycheck Protection Program Resource Centers.

Insurance Office of America Opens New Florida Location in Bonita Springs

October 10, 2019

LONGWOOD, Fla. (Oct. 10, 2019) – Insurance Office of America (IOA) is pleased to announce that it has expanded to open a new office in Bonita Springs, Florida. The new branch, which is located at 24311 Walden Center Drive, Suite 101, in the Walden Center, serves to support and strengthen IOA’s growing southwest Florida presence.

“As one of very few privately held and truly independent agencies in the U.S., we’re excited to continue to grow and focus on serving our customers first. We’ve put together a dynamic team of experts in this new office who are poised to take care of the unique risk management and insurance needs of this southwest Florida community,” said IOA Chairman and CEO Heath Ritenour.

The decision to open the new location was made due to the growing depth of talent in the region, including Christopher Claypool, Charity Moser, Ron Martel, and Shanna Olsovksy.

“We’re thrilled to open a new IOA branch office in Bonita Springs. But even more thrilling is the expert team we’ve assembled. Their combined experience is impressive and how they take care of their customers is unmatched,” said Regional President Danny Anderson.

Christopher Claypool has over a decade of experience in the insurance industry specializing in risk management programs for contractors, commercial properties, condominium associations, and the hospitality industry. Prior to IOA, he was a vice president with Brown & Brown Insurance. He holds the construction risk and insurance specialist (CRIS) designation from IRMI.

Charity A. Moser is a licensed Florida property and casualty and health agent with a specialty in surety. Before joining IOA, Charity worked with Arthur J. Gallagher as a producer and area vice president managing both its surety and construction divisions. Prior to Gallagher, she held the position of senior risk manager for WCI Communities, a publicly traded real estate developer, where she was responsible for the risk management, loss prevention, claims, and surety departments. She is a frequent speaker and educator on the topics of managing construction risks and OCIP/CCIPs as well as a wide variety of surety topics.

Ron Martel has over a decade of experience and specializes in the construction and manufacturing industries. His areas of expertise include commercial auto, general liability, umbrella, and workers compensation. Prior to IOA, Ron worked as a commercial lines executive with Bouchard Insurance and Brown & Brown Insurance.

Shanna N. Olsovsky is a commercial risk advisor with over 15 years of experience handling all lines of property and casualty insurance, specializing in coverage for commercial property, construction real estate development, and trade contractors as well as personal lines coverage for high net worth individuals and families. Prior to IOA, she worked with Arthur J. Gallagher and Marsh. She holds the professional in insurance account management (PIAM) and AIMS Society certified professional insurance agent (CPIA) designations.

Insurance Office of America (IOA) is a full-service insurance agency founded in 1988 by John Ritenour and Valli Ritenour and is one of the fastest-growing independent agencies in the United States. IOA is ranked 13th on Insurance Journal’s 2019 Top 100 Independent Property/Casualty Agencies report and 23rd on Business Insurance’s 2019 100 Largest Brokers of U.S. Business list. IOA was named a National Underwriter Agency of the Year in 2018. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,000 associates located in over 50 offices in the U.S. and London. For more information, visit