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Insurance Office of America Adds Industry Veterans Carroll and Ballew to Las Vegas Team

March 26, 2020
Paul Carroll Photo

Paul Carroll, IOA Healthcare Specialist

LAS VEGAS (March 26, 2020) – Insurance Office of America (IOA) continues to grow its presence in the Las Vegas marketplace by adding insurance industry veterans Paul Carroll and Jeri Ballew to its employee benefits services division.

Before joining IOA, Paul founded The Westek Group, which specializes in the design, implementation, and administration of employee benefit plans, where he served as president alongside Jeri, who served as vice president. Both bring over 20 years of employee benefits experience to IOA.

“We are fortunate to have Paul and Jeri join our expert advisors on the employee benefits team as they continue to provide the best service possible to our customers and partners,” said Chris Labrecque, president of IOA’s employee benefits services division.

“Because IOA is the largest independent agency in Nevada, Jeri and I now have the ability to provide new resources and unmatched services to our clients,” said Paul. “We’re honored to have the opportunity to join an organization that believes in social responsibility and corporate philanthropy.”

Paul earned his Bachelor of Arts in finance and business administration from the University of Nevada, Las Vegas. He holds the life underwriter training council fellow (LUTCF) designation and is a member of the National Association of Insurance and Financial Advisors (NAIFA) and National Association of Health Underwriters (NAHU).

Jeri holds the fellow, life management institute (FLMI) and associate, customer service (ACS) designations and is a member of the National Association of Health Underwriters (NAHU). As a client services manager, she has a detailed knowledge of employee benefits including benefit analysis, claims adjudication, HR assistance, and wellness event planning.

“We are extremely pleased to have both Paul and Jeri join our Las Vegas office. They bring the knowledge, enthusiasm, and expert care that our clients seek,” said IOA Western Region President John Tenuto.



Insurance Office of America (IOA), dba IOA Insurance Services in California, is a full-service insurance agency founded in 1988 by John Ritenour and Valli Ritenour. It is one of the fastest-growing independent agencies in the United States. IOA is ranked 13th on Insurance Journal’s 2019 Top 100 Independent Property/Casualty Agencies report and 23rd on Business Insurance’s 2019 100 Largest Brokers of U.S. Business list. IOA was named a National Underwriter Agency of the Year in 2018. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,200 associates located in over 60 offices in the U.S. and London. For more information, visit