Arlene Francois located in Chino Hills, CA, is a part of the Insurance Office of America (IOA) Employee Benefits team in Ontario, CA. Raised in Minnesota, Arlene holds a degree in Business Administration and Music. She also holds a Certified Employee Benefits Specialist (CEBS) designation which is the most recognized and respected designation in the benefits industry.
Arlene Francois brings more than 28 years of extensive Employee Benefits experience in the large national and local employer segment, both fully-insured and self-funded.
Arlene strongly believes that her clients should focus on what they do best and allow her and her team to evaluate, interpret, and monitor key financial benefits areas necessary in budget planning, reducing healthcare costs, optimizing operations, and improving benefit quality for all employees.
With a firm understanding of ACA regulations and carrier underwriting, Arlene methodically finds solutions that meet each of her client’s unique specific needs.
Arlene Francois considers herself to be more than a Broker, she is an extension of her clients HR department and acts as a consultant, project manager, strategist, and a leader to overcome obstacles and achieve her clients’ goals.
Strategic in her approach, and with a verifiable record of accomplishments, Arlene has earned the respect and admiration of her clients resulting in an average 10 year client tenure.
Arlene is an active community member in the employee benefits arena to ensure that she stays abreast of latest trends and innovative solutions.