FOR IMMEDIATE ASSISTANCE

For immediate assistance, please report claims to your insurance carrier. For a list of insurance carriers and their contact information, please click HERE.

 

If you are not sure of your insurance carrier, please contact (877) 264-2519 for assistance.

  • For claims regarding your personal auto, homeowners, or other non-business insurance, press 3 for personal lines.
  • For claims regarding your business or commercial insurance, press 4 for commercial lines.

OR Email

Commercial Lines Clients: IOARSClaimsIntake@ioausa.com
Personal Lines Clients: PersonalLinesQuestions@ioausa.com

 

OFFICE INFORMATION & UPDATES

For immediate assistance, please contact the employee emergency hotline at 877-264-2519. For additional office updates, closures, and information click here.

BEFORE YOU MAKE REPAIRS

Be wary of contractor fraud and read all information before you sign any agreement with a contractor. Some contractor documents include an Assignment of Benefits. Signing an Assignment of Benefits, also referred to as an “AOB,” means the agreement authorizes the contractor to act on your behalf and may allow the contractor to receive funds directly from your insurance company, which is essentially signing away your rights.

The National Insurance Crime Bureau (NICB) offers these recommendations:

-Work only with licensed and insured contractors.

-Ask for references, and check them out.

-Get more than one estimate.

-Don’t be pushed into signing a contract right away.

-Get everything in writing:

+Total cost.

+Detailed list of what the project includes.

+Time schedule, guarantees, and/or warranties provided.

+Payment schedule (do not pay until work is completed).

+Never, ever sign a contract that includes blanks.

 

Hurricane Irma Information


irma

IMPORTANT LINKS

 

Tracking & Preparation

The Weather Channel | Hurricane Central

National Hurricane Center | Hurricane Preparedness

National Hurricane Center | Weather Advisories

Ready.gov | Shelter Information

Ready.gov | Evacuation Information

South Carolina Emergency Management Division

 

Hurricane Information & Resources

Federal Emergency Management Agency | Irma

Florida Division of Emergency Management

Power Outages Map

CLAIMS REPORTING EMERGENCY NUMBERS

Insurance Office of America – Emergency Contact Line: (877) 264-2519

 

Hurricane Harvey Information


IMPORTANT LINKS

Texas Department of Insurance

Federal Emergency Management Agency

National Hurricane Center

Federal Emergency Management Agency – En Español:

CLAIMS REPORTING EMERGENCY NUMBERS

Insurance Office of America – Emergency Contact Line: (877) 264-2519

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