IOA Expands Its Western Region Leadership Team

SAN DIEGO (March 14, 2018) – IOA Insurance Services continues to grow with the addition of several new producer and leadership positions in the Western region. Insurance veterans Muhannad “Malki” Malki, Jeff Heet, Joey Ragan, and Megan Medrano have recently joined IOA. Malki specializes in cyber liability and employment practices, while Jeff focuses primarily on the construction industry, and Joey on trucking and transportation. All three join IOA as risk management specialists. Megan will serve as a regional operations manager for our Southern California offices.

Malki brings over 23 years of risk management and commercial insurance solutions experience in helping companies grow by managing, mitigating and transferring their risks. Malki’s proactive and advisory approach to his clients has led to long-term and successful relationships with companies that reduced their overall costs of doing business.

Jeff maintains a construction risk insurance specialist (CRIS) designation and works with construction companies of all sizes throughout the nation. His risk control services include properly classifying employees, reducing claims, eliminating fraud, and reducing reserves. In addition to the construction industry, Jeff partners with clients in the manufacturing, restaurant, brewery, real estate, staffing, retail, technology and health care industries.

Joey specializes in commercial trucking and transportation insurance. He believes continued education in the industry is key to assuring the best policies and coverage for every client. Joey is passionate about building long-lasting relationships and looks forward to growing with IOA.

Megan brings 20 years of risk management and commercial insurance solutions experience to IOA. Her expertise is in entertainment and commercial lines risks. Megan also represents the insurance industry as a member of the National Association of Professional Women.

“The growth of IOA in the Western region is astounding!” says IOA Regional President John Tenuto. “We opened our doors in 2005, and now, we have 12 offices with more than 150 employees and producers generating a combined premium volume of over $250 million. Our unique producer model is extremely attractive to insurance brokers who want the support of an established business while maintaining ownership of their book of business.”


Insurance Office of America (IOA), dba IOA Insurance Services in California, is a full-service insurance agency founded in 1988 and one of the fastest-growing independent agencies in the United States. IOA is ranked 12th on Insurance Journal’s 2017 Top 100 Independent Property/Casualty Agencies report and 24th on Business Insurance’s 2017 100 Largest Brokers of U.S. Business list. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,000 associates located in over 50 branch offices in the U.S. and London.